What should I do if I didn't receive my password recovery email?

If you recovered your password, but have not received an email for 3-5 minutes, check the spam folder. Often settings of a mailer that you use, automatically assign such messages into that folder. If the email has not come for an hour (sometimes this happens because of the site congestion), please write to us at feedback email.

I try to enter the section promos/rules/FAQ/another section, and a blank page is displayed.

Try to reload the page (press Ctrl+R), wait until it is fully loaded, and only then choose the next tab. The page loading speed is affected by the number of online users on the site at the current minute, as well as by the speed of your Internet and your browser capacity. Also try using a different browser or computer.

I upload pictures into the report, but they are not saved.

Make sure that the total size of pictures that you upload to the agent report does not exceed 5 MB.

I send an invitation to register for friends and error 404 is displayed. What should I do?

Error 404 indicates that the link was not completely copied. Messenger, with which you are sending a link, creates it incorrectly, and sometimes appends different symbols at the end of links. It is important that your friend selected and copied the link completely.


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